Technical & Other

Terms and Conditions

GENERAL PRIVACY POLICY 12 MONTH WARRANTY 24 MONTH WARRANTY (CONNECTGO & CONNECTPRO) COLOUR TEMPERATURE TAX ...

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Privacy Policy

At Festive Lights we take your security and privacy very seriously, whether you are an existing customer or visiting...

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Cookie Policy

What are cookies? Cookies on the internet are a little different than the tasty ones that you might pick up at t...

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Opening Hours

We'll be here! Call our happy family, or use the live chat service on our website, between the following ti...

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I've Not Received a Reply to My Email

We aim to respond to all emails as swiftly as possible. We normally advise upon the current response times when you ...

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I've Received a Suspicious Email

At Festive Lights we take security very seriously, but unfortunately as with many businesses, we have on occasions b...

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Media & Press

Here at Festive Lights our products have been featured in a wide range of magazines and publications, on blogs and q...

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Site Security

Personal Security We take online security extremely seriously and have taken several steps to ensure that your paym...

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I'm an influencer, can we collaborate?

If you're interested in collaborating with us, please get in touch! Click here for our contact form, and se...

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Website Usage Policy

Welcome to our Festive Lights Website. If you continue to browse and use this website you are agreeing to comply wit...

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