Personal Security

We take online security extremely seriously and have taken several steps to ensure that your payment information is processed confidentially and accurately. All credit and debit card payments both online and by telephone are processed through SagePay, who are one of the world's leading online secure payment companies. Card details are handled solely by SagePay, and are not stored or known to the Festive Lights website, nor available to Festive Lights personnel. SagePay achieved the highest level of compliance under the Payment Card Industry Data Security Standard (PCI) and adhere to the most stringent levels of fraud screening, ensuring that customers' details remain secure throughout the transaction process.

Secure Online Shopping at Festive Lights

Festive Lights offer the use of secure servers where information is protected by Secure Sockets Layer (SSL), the industry standard encryption technology provided by VeriSign 128 bit encryption. SSL works with Netscape Navigator, Microsoft Internet Explorer, Firefox, Google Chrome, Safari and other browsers. Encryption creates billions of code combinations to protect each transaction made on our site, so your card details cannot be viewed by anyone else using the Internet. Look for the green padlock icon in your browser URL on desktop and mobile when entering the checkout.

Verified by Visa and Mastercard SecureCode

Festive Lights is now participating in Verified by Visa and MasterCard SecureCode for added online payment security. These services are offered by Visa and MasterCard, in association with the bank that has issued your credit / debit card. It is aimed at protecting your details when shopping online by ensuring your card is not being used by someone else and is becoming a standard across all shopping websites.