Only one discount code can be used per transaction and we regret that we cannot retrospectively apply a discount code to your order.

If you place an order without correctly applying the promotional code, or if you receive a discount code through a marketing email or a social media promotion after you have placed an order, we are not able to reimburse you, regardless of how recently the order was placed. 

If you believe that you have a valid promotional code that is not working, please contact us so that we can investigate this. We cannot accept any promotional codes after their stated expiry date. 

Festive Lights Ltd reserves the right to cancel any order if they feel a discount or discount code has been misused in any way.

Please note: discount codes cannot be used by business customers or those with an existing discount arrangement.